Shipping policy
CHRISHADE SHIPPING POLICY
Where Luxury Meets The Eye
At Chrishade LLC, we are committed to providing a seamless and luxurious shopping experience from checkout to delivery. Every order is carefully prepared and packaged to ensure your eyewear arrives in excellent condition.
1. ORDER PROCESSING
Orders are typically processed on the same business day, excluding weekends and recognized holidays.
Same-business-day processing applies to orders received before our daily processing cutoff. Orders received after the cutoff may be processed on the following business day.
During collection launches, promotional events, or periods of high demand, processing may take longer.
Once your order ships, you will receive a shipping confirmation email with tracking information.
2. SHIPPING METHODS & RATES
Chrishade offers the following shipping options:
Essential Delivery — $6.95
Our standard shipping option for qualifying orders under $100.
Priority Express Delivery — $14.95
An expedited shipping option for customers who prefer faster delivery.
Complimentary Shipping — Orders $100+
Enjoy FREE shipping on qualifying orders of $100 or more.
Shipping costs and available delivery methods are displayed at checkout. Free shipping eligibility is determined by the qualifying order subtotal before shipping charges.
3. DELIVERY ESTIMATES
Delivery times depend on the shipping method selected, destination, and carrier operations.
Please note that order processing times and shipping transit times are separate.
Delivery estimates are not guaranteed unless expressly stated. Carrier delays caused by weather conditions, holidays, transportation disruptions, or other circumstances may affect arrival times.
4. ORDER TRACKING
Once your order has been shipped, tracking information will be sent to the email address provided during checkout.
Please allow time for shipping carriers to update tracking information.
5. INCORRECT SHIPPING ADDRESSES
Customers are responsible for providing accurate shipping information at checkout.
If you notice an error in your shipping address, please contact us immediately at info@chrishade.com.
Address changes cannot be guaranteed after an order has been processed or shipped.
6. LOST, STOLEN, OR DAMAGED PACKAGES
If your package is missing, delayed, or arrives damaged, please contact our customer support team at info@chrishade.com.
Include your order number, tracking information, and any relevant photographs.
Chrishade will review reported shipping issues and assist with carrier investigations and appropriate resolutions, including refunds or replacements when required.
Nothing in this policy limits customers’ rights under applicable consumer protection laws.
7. CONTACT INFORMATION
For shipping inquiries or assistance, please contact:
Chrishade LLC
Email: info@chrishade.com
Website: https://www.chrishade.com
Thank you for choosing Chrishade, where every detail reflects our commitment to quality, confidence, and style.
Where Luxury Meets The Eye.